Disable Bell Home hub dual band WiFi function

by Yu Wu

Bell Canada ISP provided routers, Bell Home Hub 2000 and Bell Home Hub 3000 have the ability to Band Span. This means they are able to provide a single unified SSID or Network Name for both the 2.4Ghz and 5Ghz frequency band of your home network.

This setting will need to be disabled to ensure all Yutron Smart Plug reliably connect to 2.4Ghz wifi network every time.

Connect To The Bell Home Hub Web Interface

  • From any computer that's connected to the router open a web browser
  • Enter http://ca/homehub/ or http://192.168.2.1/ into the address bar and press enter to access the router's status page
  • Select Manage My Wi-Fi
  • turn off "Let the hub optimize the wifi"
  • click save
  • You may have to close it and log back in again and go back to the same screen 
  • Now you will see a button you need to select at the bottom of the manage wifi page "Advanced settings"
  • Uncheck "Keep a common network name (SSID) and password for both 2.4 and 5.0 GHz bands."
  • Edit the name of the 5.0 GHz band to differ it from the 2.4GHz band. Commonly we recommend adding a suffix such as '_5Ghz' or even '-5' to the existing name, so it's clear which network is which
  • The password may remain the same
  • Select OK to apply the settings
  • The router may restart
  • Once the restart is completed, you might now connected all Yutron Smart plugs to the 2.4GHz Wi-Fi
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